Hess Business Travel Experts Provide Practical Expertise in Managing Business Travel

Consulting even basic business travel is no simple thing. But, then again, group business travel is not simple, and no rational business group advisor wants to trust his effectiveness and comfort to amateurs. Effective business travel plans take more than an internet browser, a spreadsheet, and a half-hearted advisor. Beyond best price, there are seat preferences, complicated schedules, hotels, cars, meals, conferences, airline rewards, and the inevitable problems along the way, and, of course, everything within a budget.

That is why we have and advisor here; pass off this daunting corporate project to the experienced corporate travel advisor at Hess Travel. The professionals at Hess travel consulting have the industry insight, tools--and business creativity when needed--to bring corporate travel solutions to those who need to have it done right.

When is the last time you bought corporate group travel packages, and then the merchant kept working to find a way to reduce your corporate group travel price? Likely never. Nevertheless, that is exactly what the Hess's consulting team does for customers. After you buy your corporate group tickets, we will check travel fare options that would allow our advisor to re-issue your ticket at a lower price (airline pricing is very fluid and changes continually). AND our consultants will do that every day until your flight actually takes off.

The airlines are not particularly happy that we do this for our business and corporate clients, but we, after all, work for our business and corporate clients and not the airlines. Each month, our consultants and advisor group effectively transfer thousands of dollars from the airlines to our business and corporate clients in the form of reduced fares.

It’s not that our consultants have a bad attitude, but we still are lookin’ for trouble…

Lookin’ For Trouble™

Our Lookin’ For Trouble™ consulting group provides an unequalled level of attention to the needs of our business and corporate clients’ travelers. Specially trained consultants and advisor members monitor business and corporate travel for our clients from day of departure until end of travel, watching for the kinds of things that can really ruin your day:

1. Weather-related travel delays or cancellations
2. Mechanical problems causing delays or travel cancellations
3. Gate changes
4. Changes in aircraft (to protect seat assignments), etc.

Though it is impossible to catch every possible business and corporate travel problem, we have saved your business and corporate lots of grief for countless of our traveling friends. Lookin’ For Trouble™ quite literally is one final defense against disaster for thousands of our business and corporate clients each week. Lookin’ For Trouble ™ is unique to Hess Corporate Travel and is staffed by our own personnel.

Ticket Goalie™ Nothing gets past us!

Hess Travel’s ticket value management protocol is very straightforward and very effective. Our consultants’ goal is to assure that our business and corporate clients retain maximum value from unused air tickets. We use our powerful technology to track all your unused tickets, and then we tag these unused tickets so that they will be used by your travel agent at the first opportunity. One of the largest unmanaged expenses of business travelers occurs when unused tickets are never redeemed for value. Our consultants are determined that such will not be the fate of our business and corporate clients.